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Understand Our Legal Framework Before You Start

Every account on aries95 operates under a clear set of terms covering eligibility, data handling, wallet use and platform conduct.

Jurisdiction-dependent accessDANA, OVO, GoPay policy scopeAccount data rightsPolicy contact pathIndonesia-eligible regions
aries95 Understand Our Legal Framework Before You Start
HOW WE PROTECT YOU

Data Handling, Security and Your Account Rights

We handle personal and financial data in line with the policies that govern our operations. Your rights over that data, how long we keep it, and who to contact if you want it changed are all covered here — not buried in footnotes.

Data Retention Transaction records linked to DANA, OVO and GoPay deposits are kept for the period required by our operating policy. You can request a summary of what we hold via the account dashboard.
Cookie Handling We use session cookies to keep your login active across browser tabs and to remember your wallet preference. You can clear cookies at any time through your mobile browser settings without losing your account.
Account Security Login is protected by OTP verification sent to your registered mobile number. If you notice any access you did not authorise, contact support immediately and we will suspend the session and review the logs.
Your Rights You can request access to, correction of, or deletion of your personal data by submitting a request through live chat or email. We respond to confirmed requests within the timeframe our policy commits to.
LEGAL CONTACT PATHS

Reach Us on Policy or Account Questions

If a clause is unclear or you need to request a change to how your account data is held, these are the direct paths to our support team. We handle legal and policy queries separately from general account help — use the contact method that fits your situation.

Live Chat Open the chat widget from any page on aries95 and select the policy or legal topic from the menu. Our team picks up legal queries and routes them to the right handler.
Email Support Send detailed policy questions or data-access requests to our support email. Include your registered account ID and the specific clause or data point you are asking about.
Account Dashboard Log in and go to Account Settings to submit a formal data request, update your contact details, or flag a terms concern directly tied to your wallet or transaction history.

Common Questions About Our Legal Terms

These are the questions we see most often about account eligibility, data rights and how our terms apply to wallet transactions. If your question is not here, use the contact paths listed in the support section above.

Eligibility depends on local law and is available where access is permitted in your region. We do not accept accounts from regions where access is restricted under applicable local regulations.

Yes. Our terms cover all deposits and withdrawals processed through DANA, OVO and GoPay on aries95, alongside each wallet provider's own terms, which apply independently to your e-wallet account.

Log in to your account dashboard and submit a data-access request from Account Settings, or contact us by email with your registered account ID. We handle confirmed requests under our stated policy timeframe.

You can request deletion of personal data by reaching our support team via live chat or email. Some transaction records may need to be retained for the period required by our operating policy before full deletion is possible.

We post a notice in your account dashboard whenever a material update to our terms goes live. Continuing to use the platform after a notified update means you have accepted the revised terms.

Closing your account triggers a data-retention window. Transaction records and identity data are held for the period our policy requires, after which they are removed from active systems. Request the exact timeline from our support team.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.