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How aries95 Handles Your Personal Information

When you open an account with aries95, you share certain personal details with us — and this policy explains exactly what we collect, why we need it, and how we keep it secure.

Account Data ProtectionDANA, OVO, GoPay Payment PrivacyMobile Device SecurityYour Right to Access DataContact Us to Request Changes
aries95 How aries95 Handles Your Personal Information
HOW WE PROTECT YOU

Data Handling, Cookies, and Account Security

Security on a mobile-first account means more than a password. We use encryption on data in transit and at rest, session tokens that expire after inactivity, and verification steps before any payment method like DANA, OVO, or GoPay can be added or changed on your account. We keep these controls consistent so that switching between your phone browser and a desktop session does not create gaps.

Cookies and Tracking

We use cookies to keep your session active and remember your preferences across visits. You can manage cookie settings through your browser, though some account features may not work without session cookies enabled.

Data Retention

Account and transaction records are kept for as long as required by applicable rules. After that period, personal data is deleted or anonymised unless a legal obligation requires us to hold it longer.

Account Security Steps

Adding or changing a linked wallet — DANA, OVO, or GoPay — requires identity verification inside your account. This step protects against unauthorised changes to your payment details.

Who Can Access Your Data

Only authorised aries95 staff involved in account management, payments, or fraud review can access your personal data. We do not share it with advertisers or unrelated third parties.

REACH OUR PRIVACY TEAM

Contact Us About Your Data

If you want to request a copy of your data, ask us to correct something, or raise a concern about how your information is handled, our support team can help. Reach out through any of the channels below and include your registered account details so we can verify your identity before making any changes.

Live Chat Open the chat icon inside your account dashboard. Describe your data request clearly and our team will respond as quickly as we can during active support hours.
Email Support Send your privacy request to our support email address listed in the account help section. Include your registered name and the data point you are asking about.
Account Help Centre Log into your aries95 account, go to Help, and submit a data request ticket directly. This keeps your query linked to your verified account for faster handling.

Common Questions About Your Privacy on aries95

These are the questions we hear most often about how personal data is handled on the platform. If your question is not covered here, reach out through live chat or the account help centre.

We collect your name, contact details, login credentials, and the wallet identifiers for any payment method you link — such as DANA, OVO, or GoPay. Device and session data is also logged to keep your account secure.

Yes. Submit a data access request through live chat or the Help section inside your account. We verify your identity first, then provide the relevant data in a clear format within a reasonable timeframe.

We do not sell your data or share it with advertisers. Data may be shared only with payment processors handling your DANA, OVO, or GoPay transactions, and only to the extent needed to complete those transactions.

We keep records for the period required under applicable financial and operational rules. Once that period ends, data is deleted or anonymised unless a legal obligation requires us to retain it further.

You can request deletion of your personal data by contacting our support team. Some data tied to completed transactions may need to be retained for compliance reasons, but we will explain what applies to your account.

We store only the wallet identifier, never your PIN or login password. Any change to a linked payment method requires identity verification inside your account, adding a step that blocks unauthorised edits.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.